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To access voicemail
To access voicemail from your phone line or from an outside line, dial your 10-digit phone number, during the greeting, press * on your phone key pad to access the voicemail system.

Please note it may or may not prompt for your 10-digit phone number again. But it will prompt for your password to access. Then press 1 for voicemail messages.

To set up a personal voicemail greeting / Change password
Access your voicemail system with the instruction above. Then press 0 for mailbox options.

Press 1 to record your unavailable greeting.
Press 2 to record your busy greeting.
Press 3 to record your name
Press 4 to manage temporary greeting
Press 5 to change password

Call waiting
Call waiting works exactly the same way as it does on any traditional phone company network. You will hear a beep, and then you can use the 'hook flash' on your phone to flip to the new call, and to flip back to the original call. There is no special or non-standard key sequence to use.

Feature activation codes
*67 - Calling Number Delivery Blocking
*69 - Last call return

To turn on / off the following features, simply pick up the phone, dial the code and wait for the confirmation tone, then hang up to execute the command.
*70 - Cancel Call Waiting
*78 - Do Not Disturb Activation
*79 - Do Not Disturb Deactivation

Call forwarding Instructions
*72 - Call Forwarding on all Calls Activation

Dial *72, then when the 2nd higher pitched dialtone comes up, dial the number you want to forward to and wait for the two confirmation tones, follow by a stuttered dialtone. That indicates it's active. When it's active and you pickup the phone you'll hear a stuttered dialtone as a reminder. Note that the number to forward to can be entered as a 10 or 11 digit

*73 - Turn off call forwarding on all calls
*90 - Call forwarding only when busy
*91 - Turn off Call forwarding only when busy
*92 - Call forwarding when no answer (after 20 seconds)
*93 - Turn off Call forwarding when no answer

Voicemail to email (additional charge applies)
Voicemail can be configured to go to email as well as to a traditional style mailbox that can be checked by phone. If you are using Aerioconnect's email service, then you can check your voicemail as easily as you check email from any computer with speakers on it and the ability to play a WAV file.

NOTE: Voicemails are left on the voicemail system after they're emailed to allow end users to check their voicemail both ways. Listening to or deleting the email containing the voicemail does *not* cause the voicemail to be deleted from the voicemail system itself. You will need to delete those by accessing the voicemail system using a telephone.